Marketing & Automation Questions, Answered
Straight answers, and if yours isn’t here, ask us on a free call.
General
Who do you work with?
Owner-run businesses across Canada that rely on calls, quotes and reviews.
Do I need all three services?
No. Most start with the one that fixes their biggest problem.
Do you lock clients into long contracts?
No. Ongoing services are month-to-month after setup.
Do you work with businesses across Canada?
Yes, in every province and territory, with most work done online.
I’ve been burned by a marketing agency before. Why are you different?
You own every account, see your cost per lead every month and aren’t locked into a contract.
I’m too busy to manage this. How much of my time will it take?
Very little. After a short kickoff call, it’s a few minutes a month.
Digital Marketing
Which platform should I start with?
Usually a Google Business Profile and Google Search Ads, then Facebook and Instagram.
Is ad spend included in your fee?
No. Your ad budget goes straight to Google or Meta from your own account.
How will I know it’s working?
We track every call and form and report your cost per lead each month.
Media
Do you shoot on location?
Yes. We film your team at work at your shop, job site or office.
Can you update my existing website instead of starting over?
Often, yes. We’ll tell you on your call whether a refresh or a rebuild makes more sense.
Who owns the logo, video and website files?
You do. Once your project is paid, all final files are yours to use anywhere.
Automation
Will this work with the software I already use?
Usually, yes. We connect to common invoicing, CRM, calendar and accounting tools.
Will automated messages sound robotic?
No. Every message is written in your voice, and you approve it first.
Are automated texts and emails legal?
Yes, when they go to your own customers with consent and an easy opt-out, which we build in.
Pricing & Billing
How much do your services cost?
After your free call you get a written quote, with ad budgets, software and taxes listed separately.
Is the game plan call really free?
Yes. It’s 30 minutes on your marketing and systems, whether or not you hire us.
How do I pay?
Project work is billed part up front and the rest on completion. Monthly services are billed at the start of each month.
Still Have Questions?
Book a free call and ask us anything, and we’ll be honest even if we’re not the right fit.